You can book your bin online through the home page or “Bin hire” page or you…
Tell us about your complaint (environmental or personal incident): 1300 099 390
To report an incident or complaint in relation to activities conducted at our Revesby premises or by a Purple Cow vehicle, please call 1300 099 390 (during operating hours).
We’d love to find a resolution. To help us:
- Gather any supporting documents or records with names, times and dates that will assist our investigation into your complaint
- Get in touch to let us know about your complaint and how you’d like it resolved. The quickest way is to call our complaints care team on 1300 099 390.
- We’ll acknowledge your complaint, give you a reference number and the name and contact details of the person who is handling your complaint
- We’ll do what we can to fix your problem, making sure it doesn’t occur again for you or anyone else and let you know once we have a resolution