We’d love to find a resolution. To help us:

  1. Gather any supporting documents or records with names, times and dates that will assist our investigation into your complaint
  2. Get in touch to let us know about your complaint and how you’d like it resolved. The quickest way is to call our complaints care team on 1300 099 390.
  3. We’ll acknowledge your complaint, give you a reference number and the name and contact details of the person who is handling your complaint
  4. We’ll do what we can to fix your problem, making sure it doesn’t occur again for you or anyone else and let you know once we have a resolution



    Tell us about your complaint (environmental or personal incident): 1300 099 390

    To report an incident or complaint in relation to activities conducted at our Revesby premises or by a Purple Cow vehicle, please call 1300 099 390 (during operating hours).