Do I need a council permit for my skip bin?

If you plan to put a skip bin on your own private property you do not need to apply for a council permit. However, if your skip is going on the street or on the nature strip, a council permit may be required; please contact the council directly. Please note that you do not need to apply for a permit for the City of Randwick, Inner West or Woollahra Council, as we currently hold a permit for these jurisdictions.

Frequently Asked Questions

×

I have a question regarding an invoice. How can I contact Purple Cow’s Accounts Team?

Getting in touch with Purple Cow’s Accounts Team is straightforward. You can rea…

Can I get a same-day bin delivery?

For same-day deliveries, please contact us before 10 am Monday to Friday. And be…

Can I book a bin over the phone?

Yes, you can also book a bin by calling us at 1300 131 918 and speaking to one o…

How can I get in touch with the sales team?

For projects valued at over 10million, we recommend reaching out to our sales te…

Do you charge a Card Payment Processing Fee?

Yes, we charge up to 2% for AMEX and 1.25% for Visa and MasterCard….

Do I need a credit card to place an order?

Yes, a credit card is required when placing an order….

Are the bin dimensions exact?

The bin sizes provided are approximate and may vary slightly from bin to bin. Ou…

Why do you charge higher for a Clean Mixed Heavy Bin?

Clean Mixed Heavy Waste has a higher price due to its weight-based nature, ensur…

What materials can I include if I order a Clean Mixed Heavies Bin?

Clean Mixed Heavies encompasses only Soil, Gravel, Dry Cement, Concrete, Dirt, S…

What materials can I include if I order a Clean Masonry Bin?

The provided price is specifically for Clean Masonry. Clean Masonry encompasses …

What happens if the weight limit is exceeded for General Waste?

An excess weight charge of $297 per tonne will automatically apply to your card …

What information do I need to provide when booking a bin?

We require the following information:

Material: Specify the type of waste o…

How much notice is needed for bin pick-ups?

Bin pick-ups require up to 24 to 72 hours’ notice for scheduling….

How much notice is required for a bin changeover (replacing one bin with another)?

Bin changeovers require 24 hours’ notice to arrange….

How can I book a bin online?

You can book a bin online through our homepage by clicking the “Book a Bin” butt…

How can I access the Terms and Conditions?

Our Terms and Conditions are accessible on our official website. You can locate …

Are there charges for non-recyclable items?

Yes, charges apply for the disposal of non-recyclable items that consist of more…

What are extra charge items, and how do they differ from prohibited items?

Extra charge items refer to specific materials, such as tyres, mattresses, tree …

Do I need a council permit for my skip bin?

If you plan to put a skip bin on your own private property you do not need to ap…

Which areas do you service?

We currently service areas within 100kms of our depo in Beverley Hills, NSW 2209…

How long can I keep my bin for?

You can keep the bin for up to 7 days, with collection scheduled on the 8th day …

Can Purple Cow pickup or deliver on the weekend?

We can deliver, changeover or pick-up bins between 7am to 11am on Saturday. Plea…

Do I need to be present at pickup or delivery?

You don’t need to be present during delivery or pickup. However, if you have spe…

How do I arrange for the bin to be picked up?

You can specify the pickup date while booking online. For any amendments, contac…